Legal
Privacy Policy
Last updated August 31, 2026
1. Overview
SafeNet30 is a Shopify app that lets merchants offer Net 15/30/60 payment terms to their B2B buyers, verifying each applicant's business before extending credit. SafeNet30 is not a lender or credit bureau — the merchant carries the receivable and remains responsible for the credit decisions the App enforces. This policy explains what information the App collects, why, and how long it's kept.
2. Information we collect through Shopify’s APIs
When you install SafeNet30, the App accesses company, company contact, and company location records for your B2B buyers; the customer ID, name, and email used to match a Net Terms applicant to an existing Shopify customer account; order data — financial status, payment terms, due dates, and totals — used to track outstanding Net Terms balances and payment history; and basic shop information needed to authenticate your store.
3. Information we collect directly from you
We collect the credit policy settings you configure, such as default and per-company credit limits, your selected billing plan, and any support message you choose to send us through the App.
4. Information we collect from your customers
When a business applies for Net Terms on your storefront, the applicant voluntarily submits their business name, website, and tax ID; business address; and their first name, last name, email, and phone number. To assess creditworthiness, this business information is checked against Enigma, a third-party business verification service. Enigma returns pass/fail results for things like watchlist and sanctions screening, bankruptcy history, business operating status, and domain and transaction history signals. We store the result of each check, not raw data from Enigma beyond what's needed to explain the decision.
5. How we use this information
We use the information above only to power the Net Terms credit workflow: verifying a business's identity, approving or denying applications, resolving and tracking credit limits, monitoring outstanding balances, and tracking how promptly a buyer pays. We don't use this data for advertising or marketing, and we don't sell or share it with anyone beyond Shopify and our verification vendor, Enigma.
6. Security
Data is encrypted in transit and at rest. Access to verification data is limited to systems and personnel that need it to operate the App.
7. How long we retain data
We retain data for as long as the App remains installed on your store. Within 48 hours of uninstalling SafeNet30, all data we stored for your store is automatically and permanently deleted. A buyer can also ask you to have their personal data (name, email, phone, address) redacted at any time while the App remains installed; we process these requests within 30 days.
8. Where data is processed
SafeNet30's infrastructure runs in the United States. We don't knowingly store or process data in the European Economic Area.
9. Changes to this policy
We may update this policy as the App evolves. Material changes will be reflected here with an updated effective date.
10. Contact
Questions about this policy or how your data is handled can be sent to [email protected]. Your buyers should contact you directly, or reach out through the support option inside the App.
